John,

>>I need something which will advise me on how to set a machine from scratch 
>>for basic email and
word processing use...<< 

This is absolutely the primary roadblock for large scale adoption of Linux in 
my opinion. Installing
and configuring the operating system needs to be easy before the average user 
is going to change
their machine. I have talked to many really smart and technical people over the 
last five years who
have struggled and even failed to get Linux installed. I watched at Whilfest 
one night when there
was the Linux install party, and the experts struggled and even failed on 
several boxes. Back in the
day (less than five years ago) the average distro was too complicated, and it 
was intentional. Yes,
I believe the Linux distro folks wanted it to be hard so it would not have a 
massive adoption. Kind
of like a secret club kids create with only their friends.

It is getting much better today. I watched as my son set me up a Linux box and 
it was really not all
that difficult. If the distros get easier to install then it will be adopted 
faster. The new problem
is actually a byproduct of the freedom we all hear with respect to Linux. There 
are too many choices
which is confusing to the marketplace in my opinion.
 

Rick
White Light Computing, Inc.

www.whitelightcomputing.com
www.rickschummer.com
586.254.2530 - office
586.254.2539 - fax



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