Thanks to all of you who replied. With your help and the help of MS phone and chat support I was finally able to find my license keys for Empower downloads. MS personal support was good/patient - but the "user/customer experience" to find such a simple piece of information was *TERRIBLE*.
To follow-up on what others have said: 1. You must use IE 6 or later; 2. I found I had to manually clear cookies every time I wanted to login to the MSDN Empower site; 3. Once I found the damn keys, I visited every product I could possibly want to download and requested a product key. This process created a growing list of keys associated with my account. When I was done requesting all my keys I used the Export Keys to XML option which opens up a new browser window with your list of keys in an XML format. I copied and pasted this list of keys to an email to myself and to a text file on my master workstation so I could avoid this nightmare in the future. The Empower program is a great deal in terms of money - but it is also a painful program to register for and use. Malcolm _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

