Lou Syracuse wrote:
> Can you tell me where it is located?    I want to make sure that I or my
> friends/family NEVER do business with them.   That is just crazy!
> 
> If that system goes down, opening the gate will be the least of their
> problems.... in fact they may want to keep it closed to keep out the angry
> customers who can't get their belongings.

You wouldn't believe the number of small businesses I've dealt with in 
my neck of the woods (not that far from Silicon Valley) that rely 
completely on their IT for their business, yet have no redundancy, 
backup, or desire to budget for those things. They just don't want to 
think about it, or they don't think they can afford it. They purchase 
new computers from Dell, and then install the off-the-shelf software 
they need, and run different versions of such software on the same 
network, and just ignore signs of trouble when they occur, or if they 
can't ignore the signs of trouble they call in help to fix the symptom, 
but never want to think about making a more reliable foundation.

Unbelievable. Lucky for them hard drives are as reliable as they are 
these days. But every "computer problem" costs them real $$$ in 
lost/unhappy customers, time and money spent fixing it, etc.

-- 
pkm ~ http://paulmcnett.com


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