On Dec 20, 2007, at 4:57 PM, Nicholas Geti wrote:

> I find that the tech support guys are not always the same ones for  
> the life
> of the problem. So it is important to save historical information  
> so they
> can catch up. Also they are working on dozens of problems at the  
> same time
> so they sometimes need to refresh their thoughts.

        Oh, great: take one specific, aberrant situation, and make the rest  
of us deal with your detritus because you can't be bothered to take  
the time to trim your posts. You yourself said that the quoted  
material in your posts is irrelevant, so don't include it!

-- Ed Leafe
-- http://leafe.com
-- http://dabodev.com




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