As much as I like the Seagate FreeAgent line of external hard drives, and
appreciate their 5 year warranty, it seems they go to sleep when unused for
a period of time.  I have not yet seen a problem with the drives waking up
for use as a backup target after a long sleep, but I am just waiting for
that to happen.  When it does I guess I will just write a quick task to run
every 30 minutes or so to prevent the drive from going to sleep.  Something
like a dir *.* batch file.  I wish I could access the hdd itself directly
and disable that feature, but doing so may just nullify the 5 year warranty
<g>.

Another area to look into is to make certain the USB connection is not being
put to sleep after a period of time.  Some power settings can wreak havoc on
scheduled events.  I make a point is disabling all CMOS/BIOS and OS based
power saving and screen saver processes with any machine I work with.  That
seems to eliminate a lot of grief.


Gil

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Malcolm Greene
> Sent: Friday, February 08, 2008 4:38 AM
> To: [EMAIL PROTECTED]
> Subject: [NF] Error writing to external USB drive
>
>
> Hoping to pick your brains on this stumper. Customer has a server with
> an external USB drive used for backups. We run a backup job (Acronis) at
> 1am every morning to backup about 10G of data to this drive.
> Approximately once a week on a random day, our backup software reports a
> write error when trying to backup to this drive. The drive has over 200G
> of free space and chkdsk reports no problems. There are no error
> messages in the server's event logs. The unit is not on a UPS, but other
> workstations on the same line (without UPS's) do not show evidence of a
> reboot due to power loss.
>
> We do a lot of reading and writing to this backup drive during the day
> and have never encountered a write problem. This leads me to believe
> that we don't have a bad drive (not sure if this is a rational
> conclusion or not<g>).
>
> We're researching the problem with Acronis, but I'm skeptical they are
> going to be of any help.
>
> Any ideas on diagnosing this problem?
>
> Thanks!
> Malcolm
>
>
[excessive quoting removed by server]

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