On Tue, Apr 22, 2008 at 11:24 PM, Michael Madigan <[EMAIL PROTECTED]>
wrote:
> Wow this seems like a lot a trouble. I'm not sure how that helps the
> situation since a bad product has already left the door. Wouldn't it be
> better for someone to verify the everything is correct before it ships?
>
> --------------------------------------------------
>
Kind of what I said. But people who's shingle here have the letter "C" in
it want it so what do I care.
Actually our customer support center will have access to these images and if
customer says they got the wrong thing, our people can look at this cover,
and then look at what the customer did an online proof of to see if they are
different. Currently the pair of people who do that work have to go
through a lot of boxes and shift through a lot of paper that was signed off
as the doc went through the plant. That may take 30 min to find it.
"Wouldn't it be better for someone to verify the everything is correct
before it ships?"
That error is know as a partial fatal error. That error reduces bonuses for
our plant workers. You bet they try real hard to do just that!
This is yesterdays #s
*Shipping Report:*
1075 FedEx Packages shipped
11 UPS Packages shipped
0 DHL Package shipped
so we probably had close to 1500 different documents, some in the order of
25 copies per.
Oh and last night was a slow one. A typical Thursday can see that number
almost double.
--
Stephen Russell
Sr. Production Systems Programmer
Mimeo.com
Memphis TN
901.246-0159
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