On Nov 19, 2008, at 9:51 AM, Gil Hale wrote:
>> 1) they aren't happy with the service
>
> Curiosity, they aren't happy with the service due to technical
> issues, or
> because they are able to get "good enough" service elsewhere for
> less $?
I suppose a combination of things. As good as the support teams are
at Rackspace, they are human and do make mistakes from time to time,
which could result in a customer leaving. Those are things we can work
to improve on. It's the situation when the customer goes out of
business that we can't do anything about.
-- Ed Leafe
_______________________________________________
Post Messages to: [email protected]
Subscription Maintenance: http://leafe.com/mailman/listinfo/profox
OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech
Searchable Archive: http://leafe.com/archives/search/profox
This message: http://leafe.com/archives/byMID/profox/[EMAIL PROTECTED]
** All postings, unless explicitly stated otherwise, are the opinions of the
author, and do not constitute legal or medical advice. This statement is added
to the messages for those lawyers who are too stupid to see the obvious.
