> It's the situation when the customer goes out of
> business that we can't do anything about.

Just bail them out with the deep RackSpace pockets, or send them to DC in
their luxury private jets to beg congress for money to prevent a financial
meltdown from getting worse.  I am going to send my Siberian Huskies there
to beg for more money for Alaskan Wild Caught King Salmon for dinner every
night.


Ciao!

Gil

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Ed Leafe
> Sent: Wednesday, November 19, 2008 11:51 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [NF] Economic tidal wave nearing our company too
>
>
> On Nov 19, 2008, at 9:51 AM, Gil Hale wrote:
>
> >> 1) they aren't happy with the service
> >
> > Curiosity, they aren't happy with the service due to technical
> > issues, or
> > because they are able to get "good enough" service elsewhere for
> > less $?
>
>       I suppose a combination of things. As good as the support
> teams are
> at Rackspace, they are human and do make mistakes from time to time,
> which could result in a customer leaving. Those are things we can work
> to improve on. It's the situation when the customer goes out of
> business that we can't do anything about.
>
>
> -- Ed Leafe
>
>
>
>
>
[excessive quoting removed by server]

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