On Fri, Jun 26, 2009 at 4:49 AM, Peter
Cushing<[email protected]> wrote:
>
> Hey that's a great way to send someone a link,  3 steps and nice
> sarcastic "was that so hard" at the end.  I'm definitely going to be
> using that site.
>

Well, that's the intent of the site. Yes, it's snarky. But I can
empathize with the attitude. It asks "Why don't you just look it up?"
and makes sense for questions asked out of the blue where the poster
has obviously made no effort. It's a bit ruder in the middle of a
conversation, though, I think.

Email is a medium where the content is transmitted and the context is
discarded. It's too easy to offend and too tempting to reply in haste.

I spend a lot of time trying to help people out, and I really
appreciate it when a poster explains their problem correctly and show
they've made some effort to figure it out. There's nothing more
disheartening than working to help someone out to be told "they
already tried that" or finding the answer in the very first Google
search answer, or finding out they failed to explain the _real_
problem that causes their question as a secondary effect. It's
disrespectful to the forum and to the people who sincerely make an
effort to help. It's why esr wrote "How to Ask Questions The Smart
Way" (http://catb.org/~esr/faqs/smart-questions.html) and why I wrote
"Why I Don't Answer Your Questions"
(http://radio.weblogs.com/0117767/stories/2004/05/19/whyIDontAnswerYourQuestions.html)

It's too easy to start a flamewar that way. It's nicer if you can
assume the other person is just having a bad day.

-- 
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com

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