At 18:31 2009-06-26, Ted Roche <[email protected]> wrote:
>On Fri, Jun 26, 2009 at 5:33 PM, Gene Wirchenko<[email protected]> wrote:
>
> >>"Why I Don't Answer Your Questions"
> >>(http://radio.weblogs.com/0117767/stories/2004/05/19/whyIDontAnswe
> rYourQuestions.html)
> >
> > I think that that is a bit too specific for general use, but it
> > was a good read.
>Thank you.
>
>Well, that was a very VFP-focused answer, written on May 19th, 2004, a
>concrete counterpoint to esr's generalizations.
ESR's generalisations hold up very well IME.
>I've spent a fair amount of time in other support forums since then,
>and the pattern is similar.
I see you agree.
I like your take on specifically why you do not answer
questions. I do not bother answering a lot of questions where I
might be able to help, because the initial statement is so
unclear. If you are not paying me and you want my help, do not make
it difficult for me.
Many people do not seem able to assume another's point of
view. This has ramifications for reporting bugs and figuring out root causes.
Sincerely,
Gene Wirchenko
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