That's exactly right.
--- On Thu, 7/16/09, Ted Roche <[email protected]> wrote: > From: Ted Roche <[email protected]> > Subject: Re: [NF] for all of you who hated/loved Office 2007 2010 is out in > preview mode > To: [email protected] > Date: Thursday, July 16, 2009, 10:26 AM > On Thu, Jul 16, 2009 at 9:34 AM, John > Weller<[email protected]> > wrote: > > > > M$ hasn't broken your code - if it worked with Office > 2003 then it still > > will! If the client decides to upgrade then that is > what has broken your > > code. > > > > My experience with this is that when the client upgrades > his Office > install, or brings in new machines that have a newer Office > on them, > and your app stops working, the customer concludes it's > your fault for > developing such poorly-crafted software, not his for > staying > up-to-date, nor Microsoft's for shipping incompatible > software. and > it's that perception that matters. I had exactly this > experience with > Office a few versions ago, and the downtime my client > experienced cost > them a lot of money, and despite all of my explanations to > the > contrary, they were left with the impression that my > software was > undependable. > > The lesson I took away from that was that building your > solution upon > components that could be switched out from under you > without your > control, and from a vendor who didn't regard backward > compatibility as > important, was a foolhardy way to provide reliable software > to > clients. I made that mistake a couple of times (MS Office, > HTML Help, > MS Graph, ActiveX) before deciding that there had to be a > better way. > > -- > Ted Roche > Ted Roche & Associates, LLC > http://www.tedroche.com > > > _______________________________________________ > Post Messages to: [email protected] > Subscription Maintenance: http://leafe.com/mailman/listinfo/profox > OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech > Searchable Archive: http://leafe.com/archives/search/profox > This message: > http://leafe.com/archives/byMID/profox/[email protected] > ** All postings, unless explicitly stated otherwise, are > the opinions of the author, and do not constitute legal or > medical advice. This statement is added to the messages for > those lawyers who are too stupid to see the obvious. > _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
