Virgil - I do understand your points and your gripes - and to some
extent I agree with many of your points.

But - understand - I MUST tread carefully as to what I write here - as
this is my work e-mail account.

We even brought up issues in the meeting - brought up by me and our main
QA guy - that we are all here basically "spread to thin". And, that IS
what is partially at the Heart of the matter here! Too few people -
doing too much work - and rushing projects out the door - and not enough
testing - well, Sh-t is Bound to happen and go wrong!

Anyway - Virgil - you can respond to me offline at my other e-mail
account: kwendt at ix dot netcom dot com

Especially - considering your situation - I had a thought a few moments
ago - and maybe we can "scratch each other's backs"!

-K-

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Virgil Bierschwale
Sent: Thursday, March 11, 2010 4:00 PM
To: [email protected]
Subject: RE: [NF] FW: Immediate Need For - Quality Assurance Engineer

Welcome to ChinAmerica, home of Pigeon Holed Resumes and the IndiAmerica
overseer cracking the whip.

Feel free to tell your boss that if your company sucks in programming
and
he/she is in charge of the programming dept that it is his/her fault
because
they are not:
1. Building the team and understanding the process.
2. Mentoring
3. Providing a system of metrics to gauge your performance as taught by
Juran in his Quality Improvement in the Workforce seminars, which
basically
was the predecessor to the current six sigma movement.

As a matter of fact, feel free to let the CEO or COO know that Virgil
Bierschwale would be more then happy to come in there and show them how
its
done and guarantee that within 90 days the team would have their
direction
and within 180 days they would be producing world class software that
the
business stakeholders need, not what the IT side thinks they need
because I
would be the one meeting in person, one on one with each of the business
stakeholders so that I felt their pain and could deliver solutions to
their
problems.

Bottom line and even though others on here don't feel its true, if
you're
not managing the process, the process is managing you.

Plan your work and work your plan.

Give the team the direction that it needs, monitor them and mentor them
and
help them become all that they can be.

Yeah I know...
Shut up Virgil <grin>

Seriously though, most developers spend all their time trying to learn
the
latest tool rather then using that old tool that they are familiar with
and
becoming an expert at putting it to work solving problems and most
managers
spend all their time putting out fires rather then delegating and
building
their team.

In my opinion, the manager has only 2 tasks:
1. Understand specifically what the business is trying to accomplish
2. Build the team and the infrastructure to deliver on that need. 

Virgil Bierschwale


-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf
Of Kurt Wendt
Sent: Thursday, March 11, 2010 2:11 PM
To: [email protected]
Subject: RE: [NF] FW: Immediate Need For - Quality Assurance Engineer

An interesting background you have there. I see the QA reference on your
KESU gig - and that's probably why they contacted you...

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