On 15/02/2011 09:20 p.m., Rick Schummer wrote: >>> The fact that you got so far along before anyone noticed that important > feature X was missing was what I was reacting to.<< > > You are making one huge assumption, no matter what methodology used, many > users tend to not test until the very last minute. Often they don't realize > it until they cannot do something in production after the release. I have > seen this problem in tight iterations under agile approaches, and long > iterations like the waterfall methodology. Even with test plans. Sure they > say they test, but in reality they are busy using the old software doing the > day job, and find testing too time consuming. > > Sure, all bad reasons and most of it inexcusable, but I have seen this > repeated enough over the years to know I don't assume the end users ever > test completely.
Engineers might say a building fell because the ground settled. It's *their* job to assume the ground will settle and build accordingly. It is *our* job to assume end users may not test properly and code accordingly. In worst case scenarios you ask the user if the system is ok, and if he says yes, you tell him you'll drop by tomorrow noon for him to sign that he has tested the system and it is so far acceptable. You keep doing that every step of the way. It's my experience that when a user has to sign up something he'll rush to do the proper testing. And if that's not the case then responsibility is clearly outlined and you may even get to charge for xtra time. _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
