On 2/16/2011 12:34 PM, Ed Leafe wrote: > On Feb 16, 2011, at 12:25 PM, Ricardo Aráoz wrote: > >> In worst case scenarios you ask the user if the system is ok, and if he >> says yes, you tell him you'll drop by tomorrow noon for him to sign that >> he has tested the system and it is so far acceptable. You keep doing >> that every step of the way. It's my experience that when a user has to >> sign up something he'll rush to do the proper testing. And if that's not >> the case then responsibility is clearly outlined and you may even get to >> charge for xtra time. > > > It isn't the users' job to test - that's part of the development cycle. > > It's the users' job to give feedback, and the more opportunity for > that, the better the quality. I've had users who noticed something they > didn't like while using the system, but by the next time they were asked for > feedback, they forgot about it. I've also had users tell me they thought > something wasn't working right, but didn't want to say anything so that they > wouldn't look stupid if it turned out that they misunderstood how to use the > program. > > Having frequent opportunities for feedback is important, but so are > frequent releases, so that users can see that their feedback has an effect. > When a user suggests something and less than a week later they see their > suggestion implemented, that goes a long way toward a successful project.
Completely agree with you, Ed. My former coworker and I when at our last gig wanted to do "early and often" releases to get things done and out there much quicker, but the mgmt at the old gig is completely unknowing of how good software design process should work. As a result, he and I have moved onto much better avenues, while they still continue to struggle. ID10TS. -- Mike Babcock, MCP MB Software Solutions, LLC President, Chief Software Architect http://mbsoftwaresolutions.com http://fabmate.com http://twitter.com/mbabcock16 _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://leafe.com/mailman/listinfo/profox OT-free version of this list: http://leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
