I am working on a PC right now that is so badly corrupted, I cannot even
execute commands, nor get on the Internet nor install any of my test
software. I get the most bizarre failure messages when I try anything. I
have spent 4 hours already and will be giving up and reinstalling. But first
I will make a clone so at least I can restore the data files.
Nick Geti
----- Original Message -----
From: "Michael Madigan" <[email protected]>
To: "ProFox Email List" <[email protected]>
Sent: Tuesday, October 09, 2012 3:21 AM
Subject: Re: Laptop can't connect to wireless or wired internet
She would pay me, but I would only charge her if I got it working, which
isn't a given
----- Original Message -----
From: Nicholas Geti <[email protected]>
To: ProFox Email List <[email protected]>
Cc:
Sent: Tuesday, October 9, 2012 3:06 AM
Subject: Re: Laptop can't connect to wireless or wired internet
That's smart. Let him take 4 hours of his time rather than yours for free.
Probably easier to just reinstall Windows.
----- Original Message ----- From: "Michael Madigan" <[email protected]>
To: "ProFox Email List" <[email protected]>
Sent: Tuesday, October 09, 2012 12:43 AM
Subject: Re: Laptop can't connect to wireless or wired internet
Thanks Nick. I've decided to have her take it to a guy who sees many of
these situations rather than me who sees it once or twice a year.
----- Original Message -----
From: Nicholas Geti <[email protected]>
To: ProFox Email List <[email protected]>
Cc:
Sent: Monday, October 8, 2012 10:07 PM
Subject: Re: Laptop can't connect to wireless or wired internet
Difficult to say what the problem is. But I have a number of suggestions
each more rigorous than the last. Start with this:
Open the Command Window.
At the DOS prompt type:
netsh winsock show catalog > xxxxx
to show what objects (DLLs) are running where xxxxx is an output file that
you can read later.
Then type:
netsh winsock reset catalog
Type:
netsh winsock show catalog
To see if anything changed.
Try IE again. If it doesn't work, check back here.
----- Original Message ----- From: "Michael Madigan" <[email protected]>
To: "ProFox Email List" <[email protected]>
Sent: Monday, October 08, 2012 7:30 PM
Subject: Re: Laptop can't connect to wireless or wired internet
Security Essentials quarantined the virus and I removed it. I think the
virus is gone, but the damage is left behind.
This a friend of a friend, actually. I worked on it for an hour and didn't
get anyway, so I didn't charge her. Someone with a better knowledge of
Windows 7 is going to have to try to fix it. I wasn't going to take the
chance to blow away someone's computer that i didn't know. I don't know if a
Win 7 repair would work or not.
I booted in safe mode and no connection
I tried to do a system restore and there were no restore points before the
symptoms. I'm guessing the virus blew the restore points away?
I ran ipconfig and got no IP addresses assigned.
Nothing.
----- Original Message -----
From: Paul McNett <[email protected]>
To: [email protected]
Cc:
Sent: Monday, October 8, 2012 7:23 PM
Subject: Re: Laptop can't connect to wireless or wired internet
On 10/8/12 4:17 PM, Michael Madigan wrote:
A client looks like she picked up a worm.
I didn't write it down, but it was a redirector worm that was caught by
Microsoft Security Essentials after the fact. She can't connect at the
lowest level to the network or wireless. No IP is assigned and the thing
thinks the cable is disconnected.
If you know there was a worm on the system, how are you going to rest unless
you wipe
[excessive quoting removed by server]
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