Hi Brian, thanks here are the routes to the receivers:

  routes:
  - receiver: email_critical
    group_interval: 1m
    group_wait: 5m
    repeat_interval: 24h
    group_by: ['alertname', 'severity']
    matchers:
    - severity="critical"
    - severity!="resolved"
  
  - receiver: email_warning
    group_interval: 10m
    group_wait: 5m
    repeat_interval: 24h
    group_by: ['alertname', 'severity']
    matchers:
    - severity="warning"
    - severity!="resolved"

  - receiver: email_resolved
    match_re:
      severity: ^(resolved)$


the match_re part from resolved is from good ol' friend chatgpt

Brian Candler schrieb am Samstag, 17. Juni 2023 um 00:48:14 UTC+2:

> You'll need to show the rest of your alertmanager config. "Receivers" by 
> themselves don't do anything; you have to refer to them in routing rules.
>
> On Friday, 16 June 2023 at 09:23:56 UTC Kolja Krückmann wrote:
>
>> Or do I need to change it to explicitly say in the crit and warn mail to 
>> range over the .Alerts.Firing in order to get the third receiver to work?
>>
>> receivers:
>> - name: 'email'
>>   email_configs:
>>   - to: '[email protected]'
>>     send_resolved: false
>>     headers:
>>       subject: 'Critical: {{ .GroupLabels.alertname }} - Instances: {{ 
>> range .Alerts.Firing }}{{ .Labels.instance }}, {{ end }}'
>>
>>
>> - name: 'email_warning'
>>   email_configs:
>>   - to: '[email protected]'
>>     send_resolved: false
>>     headers:
>>       subject: 'Warning: {{ .GroupLabels.alertname }} - Instances: {{ 
>> range .Alerts.Firing }}{{ .Labels.instance }}, {{ end }}'
>>
>>
>> - name: 'email_resolved'
>>   email_configs:
>>   - to: '[email protected]'
>>     send_resolved: true
>>     headers:
>>       subject: 'Resolved: {{ .GroupLabels.alertname }} - Instances: {{ 
>> range .Alerts.Resolved }}{{ .Labels.instance }}, {{ end }}'
>>
>> Kolja Krückmann schrieb am Freitag, 16. Juni 2023 um 11:21:59 UTC+2:
>>
>>> I changed the config to this:
>>>
>>> - name: 'email_resolved'
>>>   email_configs:
>>>   - to: '[email protected]'
>>>     send_resolved: true
>>>     headers:
>>>       subject: 'Resolved: {{ .GroupLabels.alertname }} - Instances: {{ 
>>> range .Alerts.Resolved }}{{ .Labels.instance }}, {{ end }}'
>>>
>>> But this is sending absolutly nothing. What did I do wrong?
>>>
>>> Brian Candler schrieb am Freitag, 9. Juni 2023 um 15:57:04 UTC+2:
>>>
>>>> Maybe you want .Alerts.Firing and .Alerts.Resolved.  A single alert 
>>>> group is likely to contain a mixture of firing alerts and resolved alerts.
>>>>
>>>> Also, note that your "send_resolved: true" receiver doesn't only send 
>>>> resolved messages: it will send on firing *and* on resolved. Hence the 
>>>> subject "Resolved: ..." is likely to be very misleading.
>>>>
>>>> On Friday, 9 June 2023 at 13:42:13 UTC+1 Kolja Krückmann wrote:
>>>>
>>>>> Got it working like this:
>>>>>
>>>>> receivers:
>>>>> - name: 'email'
>>>>>   email_configs:
>>>>>   - to: '[email protected]'
>>>>>     send_resolved: false
>>>>>     headers:
>>>>>       subject: 'Critical: {{ .GroupLabels.alertname }} - Instances: {{ 
>>>>> range .Alerts }}{{ .Labels.instance }}, {{ end }}'
>>>>>
>>>>> - name: 'email_warning'
>>>>>   email_configs:
>>>>>   - to: '[email protected]'
>>>>>     send_resolved: false
>>>>>     headers:
>>>>>       subject: 'Warning: {{ .GroupLabels.alertname }} - Instances: {{ 
>>>>> range .Alerts }}{{ .Labels.instance }}, {{ end }}'
>>>>>
>>>>> - name: 'email_resolved'
>>>>>   email_configs:
>>>>>   - to: '[email protected]'
>>>>>     send_resolved: true
>>>>>     headers:
>>>>>       subject: 'Resolved: {{ .GroupLabels.alertname }} - Instances: {{ 
>>>>> range .Alerts }}{{ .Labels.instance }}, {{ end }}'
>>>>>
>>>>> Kolja Krückmann schrieb am Donnerstag, 8. Juni 2023 um 15:03:14 UTC+2:
>>>>>
>>>>>> [EDIT]
>>>>>> Also I want to split the firing and resolved alerts.
>>>>>> Kolja Krückmann schrieb am Donnerstag, 8. Juni 2023 um 14:48:40 UTC+2:
>>>>>>
>>>>>>> Hi all, I tried it now for two days straight and I just don't get it 
>>>>>>> working.
>>>>>>>
>>>>>>> First of all where do I actually find the expressions I can use to 
>>>>>>> define the subject under the header? I am still missing a template I 
>>>>>>> can 
>>>>>>> use? I don't really have one in my Prom/Alert-files.
>>>>>>> Second of all my current receivers are configured like so:
>>>>>>>
>>>>>>> receivers:
>>>>>>> - name: 'email'
>>>>>>>   email_configs:
>>>>>>>   - to: '[email protected]'
>>>>>>>     send_resolved: true
>>>>>>>     headers:
>>>>>>>       Subject: "{{ .Alerts.alertname }} - {{ range .Alerts }} {{ 
>>>>>>> .Alerts.instance }} {{ end }}"
>>>>>>>
>>>>>>> Like Brian said, I want to iterate in the second half of that 
>>>>>>> "statement" (I don't actually know how these {{ .xyz }} are called) 
>>>>>>> through 
>>>>>>> all instances and the first one should just say which alert is now 
>>>>>>> firing.
>>>>>>> I also tried it as followed:
>>>>>>>
>>>>>>> Subject: "{{ .GroupLabels.alertname }} - {{ range .Alerts }} {{ 
>>>>>>> .Alerts.instance }} {{ end }}"
>>>>>>> and
>>>>>>> Subject: "{{ .Labels.alertname }} - {{ range .Alerts }} {{ 
>>>>>>> .Alerts.instance }} {{ end }}"
>>>>>>>
>>>>>>> but nothing is really working.
>>>>>>>
>>>>>>> All I really want is the Subject like so e.x.:
>>>>>>> InstanceDown - SVR-DS01 SVR-DC11
>>>>>>>        ^^^^^^^^            ^^^^^^^^    ^^^^^^^^          
>>>>>>>     Alertname    -   Instance1 Instance2 (if it is also possible to 
>>>>>>> seperate the instances via comma would be perfect)
>>>>>>> Brian Candler schrieb am Dienstag, 6. Juni 2023 um 13:16:53 UTC+2:
>>>>>>>
>>>>>>>> As its name implies, "CommonLabels" contains only those labels 
>>>>>>>> which are common to all alerts in the group.  If there are multiple 
>>>>>>>> instances, then the "instance" label is not common to all alerts, so 
>>>>>>>> won't 
>>>>>>>> be in this object.
>>>>>>>>
>>>>>>>> You want to iterate over "Alerts" (or "Alerts.Firing") and look at 
>>>>>>>> the Labels.instance within each alert. You will find an example 
>>>>>>>> showing how 
>>>>>>>> to do that here:
>>>>>>>>
>>>>>>>> https://prometheus.io/docs/alerting/latest/notification_examples/#ranging-over-all-received-alerts
>>>>>>>>
>>>>>>>> Additional references:
>>>>>>>> https://prometheus.io/docs/alerting/latest/notifications/#data
>>>>>>>>
>>>>>>>> https://prometheus.io/docs/prometheus/latest/configuration/template_reference/
>>>>>>>>
>>>>>>>> On Tuesday, 6 June 2023 at 12:03:03 UTC+1 Kolja Krückmann wrote:
>>>>>>>>
>>>>>>>>> Currently my alertmanager.yml looks like this:
>>>>>>>>>
>>>>>>>>> receivers:
>>>>>>>>> - name: 'email'
>>>>>>>>>   email_configs:
>>>>>>>>>   - to: '[email protected]'
>>>>>>>>>     send_resolved: true
>>>>>>>>>     headers:
>>>>>>>>>       Subject: '{{ .CommonLabels.alertname }} - {{ 
>>>>>>>>> .CommonLabels.instance }}'
>>>>>>>>>
>>>>>>>>> Unfortunately the subject in the mail now only displays both 
>>>>>>>>> labels if only there is an alert for a single instance (like High CPU 
>>>>>>>>> Usage 
>>>>>>>>> on core 0,1,2,3 on one instance (see screenshot attatched)) As soon 
>>>>>>>>> as the 
>>>>>>>>> alert is for more then just one instance the instance lable is 
>>>>>>>>> completly 
>>>>>>>>> missing... Why is it missing? And how can I change it to display all 
>>>>>>>>> instances affected by that alert.
>>>>>>>>>
>>>>>>>>> Kind regards.
>>>>>>>>> Kolja
>>>>>>>>>
>>>>>>>>> [image: mail.png]
>>>>>>>>>
>>>>>>>>> Kolja Krückmann schrieb am Montag, 5. Juni 2023 um 09:21:22 UTC+2:
>>>>>>>>>
>>>>>>>>> Hi y'all
>>>>>>>>> I'm trying to change the way the mail from my alertmanger looks 
>>>>>>>>> and behaves.
>>>>>>>>> My goal is to have the subject list the alertname and the targets 
>>>>>>>>> detected by that alert. (I need it like that for future todo's)
>>>>>>>>> My first problem is, i dont have any templates in my files. Do I 
>>>>>>>>> need to clone one from git? How does the prom know, I have a 
>>>>>>>>> template? 
>>>>>>>>> The second one would be to change the subject in order for my 
>>>>>>>>> requirements to fit.
>>>>>>>>>
>>>>>>>>> Kind regards,
>>>>>>>>> Kolja
>>>>>>>>>
>>>>>>>>>

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