How in the world are you all getting ahold of Avid tech support.
The times I've called them, I literally have waited on hold in the hold
queue up to 3 hours, and still! heard nothing from a live human. Wonder if
they're more concerned to help big people like Britany Speers etc. I bet if
I was her, I'd get help right away. LOL!
So, if you all know a trick to get ahold of someone there, do tell, as this
is about the third or 4th time I've attempted with very similar wait times,
almost waisting my whole business day for nothing.
Chris.
----- Original Message -----
From: "Monkey Pusher" <[email protected]>
To: <[email protected]>
Sent: Tuesday, May 27, 2014 3:05 PM
Subject: Re: iLok authorisation
You do need to transfer the new license to the iLok. When you bought
PT11 your PT 10 license got revoked and you got issued a new combo
license for PT 11 and 10. Transfer them to the iLok and both PT 10
and 11 should launch for you. Contact Avid Pro Tools Support and have
them remote into your system and do the license transfer as iLok
license manager isn't accessible.
On 5/27/14, trevor <[email protected]> wrote:
Avid sorted out my pro tools 11 upgrade and updated my iLok licences.
Do I need to update my iLok key as well?
Thank you,
Trevor
--
You received this message because you are subscribed to the Google Groups
"Pro Tools Accessibility" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
For more options, visit https://groups.google.com/d/optout.
--
You received this message because you are subscribed to the Google Groups
"Pro Tools Accessibility" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
For more options, visit https://groups.google.com/d/optout.
--
You received this message because you are subscribed to the Google Groups "Pro Tools
Accessibility" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
For more options, visit https://groups.google.com/d/optout.
