Steve,

Can you possibly write me off list? I need a little help trouble shooting something with my mac in general, which wouldn't probably be on topic completely for this list. I just wanna see if it's something I'm doing wrong or if my friend is correct on something he told me.

my e-mail is:

[email protected]

Chris.

----- Original Message ----- From: "Steve Sparrow" <[email protected]>
To: <[email protected]>
Sent: Friday, July 11, 2014 9:04 AM
Subject: Re: recording issue with pt


Hey Chris. thanks for this. i'll go and give the i o set up thing a go again. i thought i did this correctly, how ever i did not hit default on the bus. so i'll give this a run, and see how i go.
By the way, i'm using tools 11
steve
.
On 11 Jul 2014, at 10:54 pm, Christopher-Mark Gilland <[email protected]> wrote:

OK Steve, let's do a couple of things.

First of all, let's make sure that your I/O settings are indeed set correctly. I'm not doubting you that you did nothing, so please know that upfront, but it may be worth us looking at.

So bring up PT, but don't have a session opened, preferably, if you can help it.

Now, go to your menu bar with vo+M and over to the setup menu. In here, go to I/O.

Now, not knowing what version of PT you're using, it's going to be slightly more tricky to trouble shoot this, but I'll give it a go anyway. I'll start by saying the same thing I'd say to anyone on list. We're working with I O settings, and therefore, this can potentially make your audio completely stop working in PT if you do things wrong, so firstly, do exactly as I say, and B, know that you follow these directions at your own risk. They should be safe for the most part as we're not gonna be doing anything in here too distructive, and if you follow me to a T, you should be fine, but just out of the rare chance you're not, I have to CMA.

OK, so in here, move to the input tab, and hit vo+command+F5 to select it. I'm not sure how your function keys are set up. You might have to do fn+vo+command+F5. The point is, you wanna route your mouse to your Voiceover cursor. Once done, hit vo+shift+space to click the input tab.

Now, we want to select all paths. This isn't going to speak well, I promise you, so you're just gonna have to do it, and hear me out, trusting with faith that it's working. Press command+A to select all.

Now, move down to the bottom of the window for convenience sake, then vo+left arrow until you find the delete paths button. It might just say delete, I don't recall the exact wording, but it'll be obvious. command+vo+F5, or whatever on it to route your mouse, then vo+shift+space to click it. You probably could just do vo+space, but I don't wanna chance it.

Now, find the default button. Route your mouse, and click it with vo+shift+space.

By the way Steve, if you don't see a delete button or a delete paths button, then skip that step and see if you see a default button. If so click it. If you don't see either, then, I don't know what to say, aside maybe reinstall the drivers for your interface.

Anyway, next, we want to do exactly the same thing but this time, in the output tab. So go up to the top, click the output tab, just like we did the input tab. Now, hit command+A again to select all paths. Go down and hit delete if you can, then hit default.

Finally, do it one more time on the bus tab.

Then go down and click OK.

Now, go to the setup menu, and then go to the playback engine. Make sure your interface is still correctly selected. If not, set it.

Then close and reopen ProTools, even if not prompted to do so, just to be on the safe side.

See if that fixes it.

If not, someone else is gonna have to chime in. Before anyone else says, Whoa! Chris! Dude! That's w'w'w'w'w'wayyyyy! overkill, maybe it was, but it's how I know to fix this problem when it occured for me a few times, and 9 outta 10 times, this fixed the issue. So, if I'm telling him something that over complicates things, I'm sorry, but realize I'm just genuinely trying to help.

Chris.

----- Original Message ----- From: "Steve Sparrow" <[email protected]>
To: <[email protected]>
Sent: Friday, July 11, 2014 8:33 AM
Subject: Re: recording issue with pt


hi again, i did not copy this message from pro tools correctly. the message is this. the track can not be enabled because it does not have open active input and output assigned. this did not happen the other day when i started playing around with it. so i must be missing something. I have gone in to the set up window, and looked in the play back engine, and the motu is selected. but i've not made any recordings yet, and don't have any projects created with tools to prove the motu is working properly with pro tools.
Steve
On 11 Jul 2014, at 9:10 pm, Steve Sparrow <[email protected]> wrote:

Hi. having a recording issue with pt.
when i hit the record enable button a track, i'm getting a message saying the track can not be enabled because active input and output have not been assigned. now, here is what i have set up. I have the track selected. on the input i have gone to the interface, and selected analogue 1 from my motu 869. the output is assigned to main out 1 and 2 on the motu. from what i can see, i've set up the i.o. so not sure what this message means. Is there something else i need to set up.
cheers Steve

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