i logged in, clicked on my products and subscriptions. and when i click on where it says pro tools 10 upgrade from PT9 all it does is show me ilok info. I have a sighted person looking at the site now and they are seeing the same results. not finding anywhere i can interact that is showing more info that that. Yeah this is one of the new support plans .. which funily enoch i can't seem to just call them for support until the plan is activated. On Dec 30, 2014, at 10:52 PM, Slau Halatyn <[email protected]> wrote:
> Hi Steve, > > I had a similar issue with registering Sibelius and, at first, I didn't > understand the whole system ID thing. To be honest, I had my assistant log in > and she mentioned that under the products area she simply clicked on the > product name and that exposed the system ID info. Although I didn't do it > myself, I recall having to interact with an area that didn't seem like I > could interact with it, per se, and yet I could interact and see further > detail on Pro Tools downloads. Others have seen this as well. I'm not sure if > things have changed as a result of the new support plans, etc. Anyway, just > thought it might help. > > Slau > > On Dec 30, 2014, at 7:57 PM, TheOreoMonster <[email protected]> wrote: > >> Hey Guys, >> >> s, >> >> Attempting the PT 11 thing. Got an upgrade code from a dealre logged into >> my avid account and entered it. it aske me to update my billing address >> which i did. Now it's asking me for a system ID and to verify my billing >> address. When i click the link to verify it it only provides me with my >> address as i entered it, and update buttons. nothing is missing and its all >> correct. Yet it still tells me i need to verify it and nowhere in my account >> displays a system ID for me. It will give me the links to download PT10.3.9 >> but nowhere does it show a system ID either. Anything I am missing. How can >> i get around this and complete my registration. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
