I agree 100%.  Regarding the ILok thing, this is becoming ridiculous!, as if it 
wasn't already.

Chris.

  ----- Original Message ----- 
  From: Chris Smart 
  To: [email protected] 
  Sent: Wednesday, July 08, 2015 2:07 PM
  Subject: Re: A delightful Avid support experience


  that's great to know.

  Question: have we heard anything new from Pace about iLok License manager 
accessibility?

  At 07:19 AM 7/8/2015, you wrote:

    I'm sure a lot of you have probably done this before, but today I called up 
Avid support because I didn't have anyone sighted to hand, I'd just formatted 
my computer, and I really could do with cracking on with a ProTools session. 
Without hesitation, they said they were happy to remotely control my comuter 
and do the Ilok activation for me. It took just a couple of minutes and now I'm 
up and running. Jupt thought I'd share this positive news with you all, in case 
you weren't aware of the possibility of this option.

    Sent from my iPhone

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