Hi Rainy,
Have you tried calling customer support? They are pretty good about helping.

Vaughn


On 3/29/16, Ramy Moustafa <[email protected]> wrote:
> Hello all:
>
> Now I downloadd the latest version for the lisince manager for mac,
> and i try to sign in through it to know if i can get pro tools 12 as a
> free update or not, i could not find anything, just i can find
> activate, deactivate. and i can not  click on anyone of them.
> i open safari and i went to the ilok.com and i sign in, but can not
> find a place to download my staff.
> can you please tell me what to do?
>
>
> --
> Ramy MoustafaSaber
> Music instructor @:
> Faculty ofmusical education
> Music arranger and Sound engineer @:
> Harmony Recording Studio
> https://www.facebook.com/HarmonyRecordingStudio.eg
>
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-- 
Vaughn Brown
Berklee College of Music Graduate, Bachelor in Music, Drummer, educator
504-202-8492
http://www.vaughnbrown.net

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