Hello Chris!

Could you try to open the pro Tools 2022 demo session?
You should find it in your documents folder under Pro Tools/Demo Sessions.
It's called "Can't get enough...".
Could you open it without any error?

Thanks and best! / Martin
-----Original Message-----
From: ptaccess@googlegroups.com <ptaccess@googlegroups.com> On Behalf Of Martin 
(Punky) Sopart
Sent: Wednesday, March 15, 2023 5:11 PM
To: ptaccess@googlegroups.com
Subject: RE: My profuse apology guys: I got ProTools working

Hello Rocco!

The error:
Could not create a new document because Assertion in
"/Users/autobld/gitlabci/PT_COLOR/ProTools/App/Misc/UDashboardListView.cpp",
line 1189

occurs after the playback engine dialog.

I got that error after backing up and then trashing the prevs.
So I restored the prevs and got back the initial situation as follows:

...
I'm running the latest Pro Tools 2022.12 under Ventura 13.2.1.
Pro Tools opens without any message or warning and I'm able to create new 
sessions.
I'm further able to open decent existing sessions without any issue.
But when I try to open e.g. the current Pro Tools demo session or some of mine, 
the following error appears and I have to restart Pro Tools to be able
to open any session again.

Could not complete your request because Assertion in
/Users/autobld/gitlabci/PT/release/2022/r4/ProTools/DFW/Views/UGridView.cpp
line 2814.

Any ideas where I could start to search?
Both of my Macs do behave the same.
What does this UGridView.cpp file...

Best! / Martin
-----Original Message-----
From: ptaccess@googlegroups.com <ptaccess@googlegroups.com> On Behalf Of Rocco 
Fiorentino
Sent: Wednesday, March 15, 2023 3:59 PM
To: Pro Tools Accessibility List <ptaccess@googlegroups.com>
Subject: Re: My profuse apology guys: I got ProTools working

Hi Chris and Martin,

I’ve seen this error before when Pro Tools tries to default to an incorrectly 
configured playback engine (such as choosing pro tools aggregate with no 
devices inside, etc.). Holding down the “n” key while launching Pro Tools 
should force you too choose a new playback engine, which should resolve it.

> On Mar 15, 2023, at 4:53 AM, Martin (Punky) Sopart <m...@cakewalker.de> wrote:
> 
> Chris!
> 
> What did you do to fix it?
> Because... After trashing my Pro Tools prefs, I get the error you got.
> 
> Best! / Martin
> -----Original Message-----
> From: ptaccess@googlegroups.com <ptaccess@googlegroups.com> On Behalf Of 
> Chris Gilland
> Sent: Wednesday, March 15, 2023 10:48 AM
> To: ptaccess@googlegroups.com
> Subject: My profuse apology guys: I got ProTools working
> 
> Boy, this just hasn't been my night!
> 
> Turns out, I have a few theories why I probably got the error I did, now, I 
> can't really speak for the error Martin is getting, but at least for me, I 
> think I know what happened, and it shouldn't happen to any of you. It was due 
> to something ridiculously stupid I did totally unrelated to ProTools, but as 
> a side-effect, it didn't play nicely with the upgrade to 2022.12.
> 
> I'm just glad I can sleep easy now knowing it's pretty much fixed. I gotta 
> reconfigure some things, but whatever. I definitely made this way harder on 
> myself than it needed to be, and frankly, I feel like an idiot!
> 
> Chris.
> 
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