Hello John André!

Running latest Ventura and Pro Tools here.
The i/o default button and importing session data works as expected.

Maybe a routing issue with the Voice Over speech and sound output?

Best wishes! / Martin
-----Original Message-----
From: 'John André Lium-Netland' via Pro Tools Accessibility 
<ptaccess@googlegroups.com> 
Sent: Thursday, March 21, 2024 10:19 AM
To: PT access group <ptaccess@googlegroups.com>
Subject: Re: Error message related to accessibility when pressing Default 
button in the I/O setup in PT2024.3 with Ventura

Hello agin,

This bug is more serious than I first thought. It is purely related to the use 
of VoiceOver with PT. If VO is turned off, the bug is not there any more.

I use PT 2024.3 with last version of Ventura. If I turn off VoiceOver and let 
an sighted assistant open PT in a session, go to the Setup/i/O dialog, and 
press the default button in any of the tags Input/Output or Bus, PT will 
immediately work as expected and stay open in the I/O dialog.

If we turn on VoiceOver and I press the same default button in the same session 
by using VO-space key, PT will immediately crash, or first show the error 
message I pasted into my previous message in this thread. The error message 
contain words like accessibility, so it conforms that this is related to 
VoiceOver.

However, I did yet another test. I tried to import tracks from a different 
session by using the option-shift-I command to import session data. If I do 
this with VoiceOver on, PT will crash immediately when I select the file I 
would like to import from. If we do the same with VoiceOVer off, everything 
works as expected and the tracks will be imported. The solution in this case is 
to use Voiceover to locate the file you would like to import from, then turn 
off VoiceOver and press return and wait for a few seconds. Then you can turn on 
VO, select the tracks you would like to import, then turn off VoiceOver again 
and press return a copule of times during the next minute to complete the 
import procedure. This works as expected.

But I hope Slau or  someone else close to the accessibility team at AVID read 
this and report the bug to AVID so it can be fixed as soon as possible.

Best,
John André

.  


> 19. mar. 2024 kl. 17:11 skrev John André Lium-Netland 
> <eml...@a-pro-studio.no>:
> 
> Hi,
> 
> I get an error message related to accessibility when pressing Default button 
> in the I/O setup in PT2024.3 with Ventura. When pressing OK on this message, 
> PT crash. Sometimes the error message does not show up, but PT still crash 
> when I press the Default button in the I/O setup.
> 
> Is this a bug related to the combination of VoiceOver and PT? Any 
> work-arounds?
> 
> Here is a copy of the error message:
> 
> Assertion in 
> "/Users/autobld/gitlabci/PT/release/2024/r1/ProTools/DFW/Utilities/MacOS/DFW_Accessibility.MacOS.mm",
>  line 2387.
> 
> (Use the Copy button to copy this message to the clipboard.)
> 
> 
> 
> 
> Best,
> John André
> 
> 

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