Hi Rob,

Does your office have Microsoft Office365 with Safe Links protection 
enabled?
 https://help.salesforce.com/s/articleView?id=000354234&type=1 
The only resolution available for this issue is to whitelist Salesforce 
domain within Safe links policy.

Previously in ccadb.org -> For CAs -> New User & Password Reset
we had documented that the domains to whitelist are:
https://ccadb.force.com/*
https://login.salesforce.com/* OR https://*.salesforce.com

If you already have those domains in the whitelist, then does that mean 
that now you have to also add ccadb.my.site.com/* ?

Thanks,
Kathleen


On Friday, February 17, 2023 at 1:30:19 PM UTC-8 [email protected] wrote:
Thanks Kathleen.  I'll make the corresponding changes to crt.sh shortly.

When I try to login at https://ccadb.my.site.com/CustomLogin, it tells me 
that my password is incorrect.  I've tried the 
https://ccadb.my.site.com/apex/CustomForgotPassword process several times 
in an effort to sort this out, but it's stuck in a loop - I enter my email 
address and it sends me an email with a link, but when I click on that link 
it takes me back to https://ccadb.my.site.com/CustomForgotPassword and asks 
me for my email address again.

Is it just me, or is anyone else having the same issues after today's CCADB 
changes?

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