So all CCADB users who have Microsoft Office365 with Safe Links protection 
enabled are going to have to update their whitelist within their Safe links 
policy to add:
  ccadb.my.site.com/*

And on ccadb.org -> For CAs -> Login to the CCADB
I'm going to have to update that link from
https://*ccadb.force.com*/CustomLogin
to
https://*ccadb.my.site.com*/CustomLogin

Thanks,
Kathleen


On Friday, February 17, 2023 at 1:45:07 PM UTC-8 [email protected] wrote:
> Does your office have Microsoft Office365 with Safe Links protection 
enabled?

Yes, sadly.  Thanks for the tip!

*From:* Kathleen Wilson <[email protected]>
*Sent:* 17 February 2023 21:40

*To:* CCADB Public <[email protected]>
*Cc:* Rob Stradling <[email protected]>
*Subject:* Re: CCADB Update: Changing URLs (breaking change)

CAUTION: This email originated from outside of the organization. Do not 
click links or open attachments unless you recognize the sender and know 
the content is safe.

Hi Rob,

Does your office have Microsoft Office365 with Safe Links protection 
enabled?
 https://help.salesforce.com/s/articleView?id=000354234&type=1 
The only resolution available for this issue is to whitelist Salesforce 
domain within Safe links policy.

Previously in ccadb.org -> For CAs -> New User & Password Reset
we had documented that the domains to whitelist are:
https://ccadb.force.com/* 
<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccadb.force.com%2F*&data=05%7C01%7Crob%40sectigo.com%7C5577e77c344341374fe508db112f8f4a%7C0e9c48946caa465d96604b6968b49fb7%7C0%7C0%7C638122668199900401%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=F3WOVkWHoLTSz9%2Fg3PZJudNzUGITChsBcM7FvghO71Y%3D&reserved=0>
https://login.salesforce.com/* OR https://*.salesforce.com

If you already have those domains in the whitelist, then does that mean 
that now you have to also add ccadb.my.site.com/* ?

Thanks,
Kathleen


On Friday, February 17, 2023 at 1:30:19 PM UTC-8 [email protected] wrote:
Thanks Kathleen.  I'll make the corresponding changes to crt.sh shortly.

When I try to login at https://ccadb.my.site.com/CustomLogin 
<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccadb.my.site.com%2FCustomLogin&data=05%7C01%7Crob%40sectigo.com%7C5577e77c344341374fe508db112f8f4a%7C0e9c48946caa465d96604b6968b49fb7%7C0%7C0%7C638122668199900401%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4BAjj0SsIjKHW0a4IEwiyh1vtlRpqUt27dY0b6IroLU%3D&reserved=0>,
 
it tells me that my password is incorrect.  I've tried the 
https://ccadb.my.site.com/apex/CustomForgotPassword 
<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccadb.my.site.com%2Fapex%2FCustomForgotPassword&data=05%7C01%7Crob%40sectigo.com%7C5577e77c344341374fe508db112f8f4a%7C0e9c48946caa465d96604b6968b49fb7%7C0%7C0%7C638122668199900401%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=tJ0DqCvxxfp03bej1Diu5NTex%2FJRzN1LaAX2ZAmuuwU%3D&reserved=0>
 process 
several times in an effort to sort this out, but it's stuck in a loop - I 
enter my email address and it sends me an email with a link, but when I 
click on that link it takes me back to 
https://ccadb.my.site.com/CustomForgotPassword 
<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccadb.my.site.com%2FCustomForgotPassword&data=05%7C01%7Crob%40sectigo.com%7C5577e77c344341374fe508db112f8f4a%7C0e9c48946caa465d96604b6968b49fb7%7C0%7C0%7C638122668199900401%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2aH4Z5Ixz3j7YpJ%2FblXcWJPWdSbXvpjIExX4EZty9aE%3D&reserved=0>
 and 
asks me for my email address again.

Is it just me, or is anyone else having the same issues after today's CCADB 
changes?

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