All, On May 11, 2023, the CCADB will be updated to introduce a new “Add/Update Contacts <https://docs.google.com/document/d/1QQ-wZYPJ_3p76Zc3RZPE929pKIResc5J4vjSGGi_NuE/edit#heading=h.8bo6t2asenen>” Case type. CA Owners should not be impacted during this update and can perform routine functions as expected.
In the “Add/Update Contacts” Case type, we are automating background processes that will allow CA Owners to add new or update existing contacts for their organization directly in the CCADB. A CA Owner creates and submits this type of Case in the same manner as the other Case types. This new Case type should: + Enable CA Owners to clearly indicate contact changes directly in the CCADB. + Automate the actual changes to the contact data. + Automate Salesforce license issuance or revocation. We will send a separate email when the new Case type is available. Thank you - Chris, on behalf of the CCADB Steering Committee -- You received this message because you are subscribed to the Google Groups "CCADB Public" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/ccadb.org/d/msgid/public/CAAbw9mCVjaRDL5C%2BzgTkWaUjd-7TX7k_kF2eVajpeV112btHdQ%40mail.gmail.com.
