All, The CCADB update to introduce the new “Add/Update Contacts <https://docs.google.com/document/d/1QQ-wZYPJ_3p76Zc3RZPE929pKIResc5J4vjSGGi_NuE/edit#heading=h.8bo6t2asenen>” Case type is complete.
The “Add/Update Contacts” Case type automates background processes and allows CA Owners to add new or update existing contacts for their organization directly in the CCADB. Thank you - Chris, on behalf of the CCADB Steering Committee On Tue, May 9, 2023 at 9:35 AM Chris Clements <[email protected]> wrote: > All, > > On May 11, 2023, the CCADB will be updated to introduce a new “Add/Update > Contacts > <https://docs.google.com/document/d/1QQ-wZYPJ_3p76Zc3RZPE929pKIResc5J4vjSGGi_NuE/edit#heading=h.8bo6t2asenen>” > Case type. CA Owners should not be impacted during this update and can > perform routine functions as expected. > > In the “Add/Update Contacts” Case type, we are automating background > processes that will allow CA Owners to add new or update existing contacts > for their organization directly in the CCADB. A CA Owner creates and > submits this type of Case in the same manner as the other Case types. > > This new Case type should: > > + Enable CA Owners to clearly indicate contact changes directly in the > CCADB. > > + Automate the actual changes to the contact data. > > + Automate Salesforce license issuance or revocation. > > > We will send a separate email when the new Case type is available. > > > > Thank you > > - Chris, on behalf of the CCADB Steering Committee > > -- You received this message because you are subscribed to the Google Groups "CCADB Public" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/ccadb.org/d/msgid/public/CAAbw9mBg1MtL%2BfQDUTmZKZP50ztscR0ivfHJn-JZJvXi_7d2zg%40mail.gmail.com.
