Hi all,
On a recent incident report
<https://bugzilla.mozilla.org/show_bug.cgi?id=1954861#c6>, it was pointed
out to me that the "CA Owner CCADB unique ID" field in incident reports is
supposed to be the six-digit number which CCADB uses internally to identify
CA owners.
I freely admit that I have never noticed this CCADB field before. Since I
wasn't even aware of its existence, I naively assumed that the field in the
incident report was referring to the "CA Owner Name", i.e. the same value
requested in other CCADB submissions such as the Self-Audit Spreadsheet.
Which led me to wonder why this particular field is required. The only
explanation that springs to my mind is that the incident reports are being
consumed by automation of some form.
But if incident reports are being consumed by automation, that raises a
whole host of other questions. For example, in that same incident report,
we listed some of our action items as "Not Started", which is not one of
the four officially-sanctioned values ("Ongoing", "Complete", "Delayed", or
"Canceled"). Are those action item states also being parsed by machine
automation? Does it mess up the automation to use a different status, or
reorder the columns of a table, or format some text as an H4 instead of
simply bold?
If the purpose of the incident report templates is to allow reports to be
parsed by machines, it would be useful to state that up-front so that
reporters know how strictly to abide by the template. If reports are not
intended to be machine-readable, then I'm curious as to the purpose of that
Unique ID field.
Thanks for indulging my curiosity,
Aaron
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