On Tue, Apr 3, 2012 at 12:30 AM, Michael Stahnke <stah...@puppetlabs.com> wrote: > Breaking the users list into two lists has its pros and cons. > > Pros: > * Less code fragments in emails > * Advanced users not bogged down with new user questions > > Cons: > * Fragmentation of the user-base > * Who will monitor/answer questions on a new user list? > * New people may not learn from more experienced people, because the > more experienced users may not subscribe to the new-users list
I'm -1 on separating the list. While there's a lot of discussion that isn't relevant or interesting to me on the list, there's been a non-trivial number of posts that have directly addressed issues I was researching, or have helped me work through stumbling blocks. Some of it is simple serendipity, but I'd have lost out on those things if I was only subscribed to the -newbie list. > We also hope that IRC is helpful and remains helpful. I don't often > see RTFM comments coming out in #puppet. When I do, it's quite often > because their exact question was already answered, with citations, and > the user still didn't read it. Also in this thread somebody mentioned > helping those willing to help themselves. That's a fair statement, > but we really want to make this an accepting community to make > everybody better at their workloads with Puppet. For what it's worth, my experiences in the IRC channel have been nothing but positive. Yes, my questions have been sometimes answered with a simple link to existing documentation, but in most cases thus far those links have been exactly what I needed. And it's worth pointing out that the links were not provided with aggression or derision, but a matter-of-fact "here's what you need." Because there are multiple ways to use Puppet to resolve the problems of configuration management, there seems to me to be a gulf between what's documented and what people are using in production. Stated another way, there's a gap between the "how" and the "why". Cheers, Scott -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
