I had a problem like this but it was solved by using a digicert ev code signing cert. What cert are you using?
On Thu, Jun 11, 2020, 3:31 AM Andy Robinson <a...@reportlab.com> wrote: > Hi all, > > For a few years we've had a small Windows application created with > PyInstaller. It connects the PhotoFinish in a Track & Field stadium with a > cloud service. It's very simple, with Tkinter, requests to talk to the > web, and reads and writes local test files; nothing else. It gets > downloaded by quite tech-unsophisticated users (typically above retirement > age) on the morning of a race; they just drop it on the desktop and run it, > no installation program. > > Last month Windows 10 started to tell people this was a virus. > Unfortunately our users are very often first-time users, and the steps to > make Windows shut up and install it are quite complex and scary. > VirusTotal.com reports that it's 100% clean. > > The app is here (feel free to try it, just drop on the desktop, run and > you will see a window): > https://data.opentrack.run/static/downloads/OTRUpload.exe > > > I reported a possible false positive to Microsoft and they said this: > "Analyst comments: The submitted files do not meet our criteria for > detection. No detection will be added for these files." I think that > means "we don't care enough about you" :-( > > This is about the third time I have had a false positive from a single EXE > made with PyInstaller in the last decade. Can anyone suggest ways to > mitigate this? Does anyone know of settings or things-included which are > likely to cause this, or to mitigate against it? > Any ideas if it's the EXE itself, or the fact that it does not come > "wrapped" in an MSI or InnoSetup-type installer? > > Many thanks for all help > > Andy Robinson > ReportLab > > -- > You received this message because you are subscribed to the Google Groups > "PyInstaller" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to pyinstaller+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/pyinstaller/24ac636d-4912-4822-9e4f-4cb119a44cbao%40googlegroups.com > <https://groups.google.com/d/msgid/pyinstaller/24ac636d-4912-4822-9e4f-4cb119a44cbao%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "PyInstaller" group. To unsubscribe from this group and stop receiving emails from it, send an email to pyinstaller+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/pyinstaller/CAKARUaCdiXLCwmBqZ5-g2bfLyS4gUcL%3D_xQ9ST8jpGyjuFYCxA%40mail.gmail.com.
