None, I have to admit.  We just ran PyInstaller!  We have hardly done any 
GUI development in the last 20 years, I thought certificates were for web 
servers. Learning about this now, thanks for the tip....


On Thursday, 11 June 2020 12:18:09 UTC+1, John Harrison wrote:
>
> I had a problem like this but it was solved by using a digicert ev code 
> signing cert. What cert are you using? 
>
> On Thu, Jun 11, 2020, 3:31 AM Andy Robinson <[email protected] 
> <javascript:>> wrote:
>
>> Hi all,
>>
>> For a few years we've had a small Windows application created with 
>> PyInstaller. It connects the PhotoFinish in a Track & Field stadium with a 
>> cloud service.  It's very simple, with Tkinter, requests to talk to the 
>> web, and reads and writes local test files; nothing else.    It gets 
>> downloaded by quite tech-unsophisticated users (typically above retirement 
>> age) on the morning of a race; they just drop it on the desktop and run it, 
>> no installation program.
>>
>> Last month Windows 10 started to tell people this was a virus.  
>>  Unfortunately our users are very often first-time users, and the steps to 
>> make Windows shut up and install it are quite complex and scary.  
>>  VirusTotal.com reports that it's 100% clean.
>>
>> The app is here (feel free to try it, just drop on the desktop, run and 
>> you will see a window):
>>      https://data.opentrack.run/static/downloads/OTRUpload.exe
>>
>>
>> I reported a possible false positive to Microsoft and they said this:  
>> "Analyst comments:  The submitted files do not meet our criteria for 
>> detection. No detection will be added for these files."   I think that 
>> means "we don't care enough about you"  :-(
>>
>> This is about the third time I have had a false positive from a single 
>> EXE made with PyInstaller in the last decade.   Can anyone suggest ways to 
>> mitigate this?  Does anyone know of settings or things-included which are 
>> likely to cause this, or to mitigate against it?
>> Any ideas if it's the EXE itself, or the fact that it does not come 
>> "wrapped" in an MSI or InnoSetup-type installer?
>>
>> Many thanks for all help
>>
>> Andy Robinson
>> ReportLab
>>
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