Hi Heng-Keat,

A "clean" build will probably fix this. It looks like you partially recompiled 
with --use-msgpackc=no?

To do a clean build: Remove the "build" directory and try again.

Cheers,
  Thomas


> On Feb 14, 2019, at 8:00 PM, t...@em.uni-frankfurt.de wrote:
> 
> Dear all,
> 
> I installed the pymol on my machine with Ubuntu 18.04.1 LTS. When I launch 
> pymol and error appears:
> 
> Traceback (most recent call last):
>  File 
> "/home/mauricetam/Documents/software/pymol-2.3.0//lib/python2.7/site-packages/pymol/__init__.py",
>  line 64, in <module>
>    import pymol
>  File 
> "/home/mauricetam/Documents/software/pymol-2.3.0/lib/python2.7/site-packages/pymol/__init__.py",
>  line 580, in <module>
>    import pymol._cmd
> ImportError: 
> /home/mauricetam/Documents/software/pymol-2.3.0/lib/python2.7/site-packages/pymol/_cmd.so:
>  undefined symbol: MMTF_unpack_from_string
> 
> Any idea what is going wrong?
> 
> Thank you for your help.
> 
> Best
> Heng-Keat

--
Thomas Holder
PyMOL Principal Developer
Schrödinger, Inc.



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