On Wed, Dec 20, 2017 at 03:55:01PM -0500, Franklin? Lee wrote:

> Wow, that's way too aggressive for this list.

Hair-trigger sensitivity to "aggressiveness" is itself a form of 
aggression, because it leads to unfair accusations of aggressiveness 
and other over-reactions, and forces people to "walk on eggshells" 
rather than say what they are actually thinking.

Remember that tone of voice doesn't communicate well across email. You 
should always read email and give the writer the benefit of the doubt: 
"if I were face to face with this person, and could see relaxed posture 
and a smile, or hear a friendly tone of voice, would I still think this 
was aggressive?"



-- 
Steve
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