Il 13/08/13 19:02, Rob Weir ha scritto:
On Tue, Aug 13, 2013 at 12:24 PM, Edoardo Panfili <[email protected]> wrote:
Il 12/08/13 13:37, Yuzhen Fan ha scritto:
Hi All,
There are about 11 unconfirmed defects are confirmed in BZ last week. I
wonder if some of the left unconfirmed defects in backlog(total 34) have
not enough information for you to recreate, for this case, you may want to
contact the creator directly to ask for more information, and then help to
list the detail steps in comments for development, to leverage your effort
on defect analysis.
Thanks for your effort last week, please continue doing the defect
confirmation!
If I can't confirm a bug (it seems that all works fine) I must leave the bug
as "Unconfirmed" or do some other thing?
Hello Edoardo,
This is described in the "Easy QA Task: Confirm New Defect Reports"
section of this page:
http://openoffice.apache.org/orientation/intro-qa.html
thank you I missed some documentation!
There are two man reasons why you might not be able to reproduce the bug report:
Generally you should try to work with the reporter of the issue to
clarify the bug report, and find a way to reproduce it. The comments
you enter into Bugzilla are automatically forwarded to the user. So
this is a good way to ask questions, request a document example, etc.
I did it, I will ask explicitly further informations.
Finally, if you are not able to reproduce the issue at all, then you
can mark the issue as RESOLVE/IRREPRODUCIBLE
thank you again
Edoardo
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