Thanks for bringing this to our attention Geoff.

If anyone else has any problems, please pass on specific details either to myself or to Dan Abbott (Web Master of QUANTA) directly so that we can attempt to provide a smooth running facility.

In answer to Geoff's question "Has anyone successfully renewed their Subscription on line" the answer is "YES - only a handful but no problems have been reported to me so far.

Regards and Happy 2009 to all,

John Gilpin.


----- Original Message ----- From: "Geoff Wicks" <[email protected]>
To: "ql-users" <[email protected]>
Sent: Thursday, January 01, 2009 6:09 PM
Subject: [Ql-Users] Online Quanta Subscriptions


Has anyone successfully renewed their Quanta subscription online using Internet Explorer? I was unsuccessful today but was able to renew without problems using Opera.

With IE I got through to Paypal, but then with a Paypal error message that did not allow you to go further.

I suspect this might have something to do with the security level on your computer. I have a fairly high level of security on my machine, but I would be a little surprised if Paypal expects users to have a low level of security on their machine.

Fortunately, if my website is any indication, about half of QL-ers are non-IE users, but we should be prepared to offer advice to any IE user hoping to renew online,

Best Wishes,


Geoff
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