Thanks John, I'll send you and Dan a screen shot of the paypal error page
privately.
Just one error in your email. I asked specifically about problems with IE. I
have successfully resubscribed online via Opera and it is easily and quickly
done.
A bit off topic but I also resubscribed to another organisation yesterday
and had a completely different experience. There was a warning to remember
to fill in the membership number in the box, but there was no box on the
page. It came two or three pages later. Then there was a message that
payment must be by credit card only although debit cards were also accepted.
Finally when asked to give the type of card you were offered a choice of
Visa, Mastercard or Switch. Have they not heard that Switch is now Maestro.
Fortunately no such problems with Quanta,
Best wishes,
Geoff
----- Original Message -----
From: "John Gilpin" <[email protected]>
To: <[email protected]>
Sent: Friday, January 02, 2009 7:57 PM
Subject: Re: [Ql-Users] Online Quanta Subscriptions
Thanks for bringing this to our attention Geoff.
If anyone else has any problems, please pass on specific details either to
myself or to Dan Abbott (Web Master of QUANTA) directly so that we can
attempt to provide a smooth running facility.
In answer to Geoff's question "Has anyone successfully renewed their
Subscription on line" the answer is "YES - only a handful but no problems
have been reported to me so far.
Regards and Happy 2009 to all,
John Gilpin.
----- Original Message -----
From: "Geoff Wicks" <[email protected]>
To: "ql-users" <[email protected]>
Sent: Thursday, January 01, 2009 6:09 PM
Subject: [Ql-Users] Online Quanta Subscriptions
Has anyone successfully renewed their Quanta subscription online using
Internet Explorer? I was unsuccessful today but was able to renew without
problems using Opera.
With IE I got through to Paypal, but then with a Paypal error message
that did not allow you to go further.
I suspect this might have something to do with the security level on your
computer. I have a fairly high level of security on my machine, but I
would be a little surprised if Paypal expects users to have a low level
of security on their machine.
Fortunately, if my website is any indication, about half of QL-ers are
non-IE users, but we should be prepared to offer advice to any IE user
hoping to renew online,
Best Wishes,
Geoff
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