On Mon, 28 Jun 1999 10:03:07 -0500, [EMAIL PROTECTED] wrote:
>What is the normal policy for handling email that goes
>over a users quota?
Looking at logs for a number of mailing lists, it's about 50:50. There
are even sites that bounce mail for "user is over hourly mail quota".
IMHO, you bounce mail for permanent problems, defer it for temporary
problems. Over quota is clearly a temporary problem.
Another interesting possibility is to do a quota check (soft) in .qmail
and redirect excess mail to a place where the customer can "buy it
out", i.e. they can pay for an increased quota or you deliver the
excess mail with an e.g. 7 day delay provided that the quota then
permits (else bounce). The first message to the "holding maildir"
generates a message directly to the users maildir informing him/her
about this.
-Sincerely, Fred
(Frederik Lindberg, Infectious Diseases, WashU, St. Louis, MO, USA)
