Hi all,
I know that the archive is full of alias problems but so far I cannot
seem to find someone mentioning the simplest (and worst) problem of
them all: If an account exists that is the same name as a virtual-domain
specific alias (or even any alias for that matter), the account takes
preference over the alias and the mail goes straight to the account.
Am I the only who thinks this is completey backwards???
We have got all the fastforward/dot-forward packages included and have
still been suffering from this for almost a year now. Our prior two years
with Sendmail means that we have quite a serious dependance on the concept
that an alias will override an account of the same name. Worse still, we
have WWW access for our resellers/agents to add users to the system.
The system ofcourse checks to see if the user is taken/invalid and if not,
allows them to add the user. However, we might have (for example) 5
different aliases for "design"
ie: [EMAIL PROTECTED] --> account1
[EMAIL PROTECTED] --> account2
[EMAIL PROTECTED] --> account3
[EMAIL PROTECTED] --> account4
[EMAIL PROTECTED] --> account5
Now, it only takes one of them to unknowingly create a "design"
account (thru the adduser system) to completely stuff things up and
give me 5 complaining customers in one hit. Mail for "design@anything"
will ONLY go to the mailbox (completely ignoring the aliases).
I have examined the modular nature of qmail's smtp procedure
but it still forces this BACKWARDS preference towards accounts,
within a single step so I cannot even change the order of things.
This whole situation is getting VERY frustrating.
Guess how much fun it is explaining to a domain customer that someone
else has your mail, purely because they chose an alias that was less
than eight chars. I just had to right now :-(
Has anyone managed to get a sane alias system going under Qmail?
This can't be the way they intended it???
Regards and appologies for my stressed tone,
-Daniel
PS: I haven't been subscribed to this list just yet so please
cc any posts to my email too. thanks
Daniel Callan
System Engineer/
Senior Programmer
[EMAIL PROTECTED]
-- DataLine.net.au --
http://dataline.net.au
"Nothing travels faster than the speed of light
with the possible exception of bad news,
which obeys its own special laws."
-Douglas Adams
Mostly Harmless