"Petr Novotny" <[EMAIL PROTECTED]> writes:
> On 5 Jun 00, at 19:12, Peter van Dijk wrote:
>
> > The only correct choice is 1. If your customer has an open relay, block
> > them on your own smarthost until they fix their problem.
>
> Oh thanks. In other words, you're giving me the following
> possibilities:
> 1. Get used to being listed in ORBS.
> 2. Losing customers by denying them service (something that
> noone else does, at least around here).
Actually, if there's spam coming through a customer's server, we
require that they take steps to stop it - whether they are using our
mailserver as a smarthost or not. And if they refuse to take action,
we *will* cut their service. In fact, we have gone so far as to block
all port 25 traffic to a non-responsive customer. That got their
attention fairly quickly...
And we still get listed by ORBS at times, and I simply couldn't care
less. I have seen nothing to disprove that they list sites out of
spite, and that they do not follow their own stated guidelines on
their web page. Now, if I were listed by RBL or RSS - *that* would
make me worry.
We've got a clause in our AUP stating that customers may not "engage
in behaviour that is detrimental to our systems, other customers, or
the Internet as a whole". Anyone running an open relay after being
warned that spammers are using it definitely falls foul of that
clause.
--
"I live in the heart of the machine. We are one."
