Charles Cazabon writes:
> I personally don't see how this would help anything. As Russell Nelson has
> aid a couple of times in the last 24 hours, "What problem are you trying to
> solve?"
It's a terribly useful question when a customer calls up and asks me
how to do something that makes no sense. Maybe I just don't
understand problem; maybe they're trying to solve a problem the wrong
way. Asking for a description of the problem keeps me from saying
something stupid.
--
-russ nelson <[EMAIL PROTECTED]> http://russnelson.com
Crynwr sells support for free software | PGPok | Microsoft rivets everything.
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