I believe that if what Rick is proposing as a simple fix, that will address
lot of issues as far the autoresponder goes since lot of users who use the
software do not see it that way and just assumes if you add the
autoresponder, it would work on the existing email account.
Now... I really suggest that it is changed to that sort of format which
should address lot of complaints from nearly everyone who uses it for ease
of use and headache. I mean.....Come on. Do you rather keep responding to
every stupid idiotic email users who accesses the Qmailadmin and setup the
autoresponder when there is no help files or documentations online in the
Qmailadmin to point out the correct way, or go the other way like Rick is
proposing which really addresses lot of things. It also gives some
flexiblity like if they set it to point to outside email account which the
owner email address is setup for, or have it check if that there is existing
email address, point it to the /Maildir/ directory.
I think it should be simple and not hard to put in to address that part and
make it more useful and cut lot of slack on the help support due to that
mis-feature of the autoresponder. I for one is tired of dealing with the
f*cking users on daily basis about the autoresponder since they do not
understand why they cannot do it and they want it that way, which causes lot
of unhappy customers. It also free up lot of my time to focus on other
issues instead of dealing with them solely due to the autoresponder issue.
I mean.. I have to exchange like 2 to 10 emails back and forth for them to
understand how it works and get them to do it themselves correctly.
----------------------------------------------
Linux Administrator & Consultant
Russell "Elik" Rademacher
-----Original Message-----
From: kbo [mailto:kbo]On Behalf Of Ken Jones
Sent: Monday, February 26, 2001 2:48 PM
To: Rick Macdougall
Cc: [EMAIL PROTECTED]
Subject: Re: QmailAdmin and Vpopmail and autoresponder problem
Rick Macdougall wrote:
>
> Hi All,
>
> I'm using the latest version of QmailAdmin, Qmail, vpopmail and
> autoresponder.
>
> I'm having a slight problem I can't seem to wrap my head around using
> vpopmail and the autoresponder. If mail sent to a vpop user has an
> autoresponder setup, the autoresponse works, but the original e-mail is
> bounced or not delivered.
That's your problem. having a pop user and an autoresponder set up
for the same email address wasn't the design idea.
It's autoresponder OR pop account.
>
> As far as I can tell from digging around in various mailing lists and
> archives, this is caused because the format of the .qmail-user file is as
> follows
>
> | autoresponder x x message.txt directory_for_logging
> &[EMAIL PROTECTED]
You'll have a loop here. You are sending the email through the
autoresponder, and sending a copy to the autoresponder. So each
time an email goes into the autoresponder, you'll "auto responde it"
plus send an email back into the autoresponder. Endless loop.
Ken Jones
>
> I think the problem is the &[EMAIL PROTECTED], which causes the message
to
> be re-injected into qmail and qmail rejects as a duplicate because of the
> Delivered-To line is already in the message from the original message.
>
> It appears the fix would be to change the second line to something like
>
> ./<user>/Maildir/
>
> but before I go around changing code, I want to make sure I'm on the right
> track and that I don't have a configuration problem.
>
> Regards,
>
> Rick
