You got me, then.
Maybe a TLS issue?
I'd try turning on recordio to see what's happening. You can find
instructions on using recordio in the list archives. It'd be nice to have a
wiki page on that, but I don't recall anyone writing one yet.

Johannes Weberhofer, Weberhofer GmbH wrote:
> Yes, the user/password is valid on the receiving server.
> 
> Johannes
> 
> 
> 
> Eric Shubert schrieb:
>> Is that user/pw an account on the sending or receiving server? It
>> needs to
>> be an account on the receiving server.
>>
>> Johannes Weberhofer, Weberhofer GmbH wrote:
>>> Yes, it has (the line is: weberhofer.at:mail.weberhofer.at:587
>>> [EMAIL PROTECTED] password).
>>>
>>> Johannes
>>>
>>> Eric Shubert schrieb:
>>>> Does his machine's smtproutes record include a username and
>>>> password? It
>>>> needs that in order to authenticate. I believe the wiki has details.
>>>>
>>>> Johannes Weberhofer, Weberhofer GmbH wrote:
>>>>> Hello everyone!
>>>>>
>>>>> I have a question related to the smtproutes. I want to force one of my
>>>>> customers to route external mails through my server, internal mails
>>>>> should stay within his office.
>>>>>
>>>>> I have set up an qmail-toaster within the office which operates
>>>>> perfectly. My server works perfectly, too. When I modify the
>>>>> smptroutes
>>>>> to forward all mails to my server's submission port the customer
>>>>> always
>>>>> gets an error message like this:
>>>>>
>>>>> ------------- returning mail's content
>>>>> <[EMAIL PROTECTED]>:
>>>>> Connected to 80.237.247.145 but sender was rejected.
>>>>> Remote host said: 503 AUTH first (#5.5.1)
>>>>> -------------
>>>>>
>>>>> Do you have any ideas how this could be done? Unfortunately the sender
>>>>> does not have a fixed IP address, so he must send authenticated only.
>>>>> Also sending via port 25 does not work. Do you have any ideas?
>>>>> Below you
>>>>> see all the relevant settings and log-files.
>>>>>
>>>>> Best regards,
>>>>> Johannes Weberhofer
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> -------------
>>>>> /var/qmail/control/smtproutes at my customer's server
>>>>>
>>>>> weberhofer.at:mail.weberhofer.at:587 [EMAIL PROTECTED] password
>>>>>
>>>>>
>>>>> -------------
>>>>> submission/current in my relaying mail server:
>>>>>
>>>>> @400000004817317702ef9834 CHKUSER accepted sender: from
>>>>> <[EMAIL PROTECTED]::> remote
>>>>> <server.office.mycustomer.domain:unknown:YYY.YYY.YYY.YYY> rcpt <> :
>>>>> sender accepted
>>>>>
>>>>> -------------
>>>>> smtp/current at my customer's server:
>>>>>
>>>>> @40000000481731762d9096c4 status: local 0/10 remote 1/60
>>>>> @400000004817317701c5b27c delivery 83: failure:
>>>>> Connected_to_XXX.XXX.XXX.XXX_but_sender_was_rejected./Remote_host_said:_503_AUTH_first_(#5.5.1)/
>>>>>
>>>>>
>>>>>
>>>>> @400000004817317701c5c21c status: local 0/10 remote 0/60
>>>>>
>>>>>
>>>>> --------------
>>>>> trying to send via port 25 results in the following smtp/current at my
>>>>> customer's server:
>>>>>
>>>>> @400000004817350e1c560d1c delivery 87: deferral:
>>>>> No_supported_AUTH_method_found,_continuing_without_authentication.
>>>>> /80.237.247.145_does_not_like_recipient.
>>>>> /Remote_host_said:_451_http://www.spamhaus.org/query/bl?ip=YYY.YYY.YYY.YYY/Giving_up_on_XXX.XXX.XXX.XXX./
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>
>>
> 


-- 
-Eric 'shubes'

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