The server is an older one -- using an Athlon XP 2400+ CPU, 1GB RAM.
Again, it hosts a single mail domain (well, really 2 -- one aliased to
the other), and the problem showed up a few weeks after they were
upgraded to using SpamDyke.
As I mentioned in an earlier (today) post, there was some great info in
the archives (under a load-balancing thread of all places) at
http://www.mail-archive.com/qmailtoaster-list@qmailtoaster.com/msg18986.html
As my log files didn't show ANYTHING unusual, I have surmised that the
REMOTE mail server timed out (or mine did) while processing the message.
I cannot control the remote side, so I tried one of the suggestions in
the above-mentioned thread -- I increased SpamDyke's idle timeout value,
albeit not nearly as much as the suggested one: I doubled it to 120
(from 60) vs. the tread's suggestion of 400.
Again, only time will tell.... and my silent (again) phone! :-)
Again, thanks to Sergio Minini for the suggestion & pointer to that
particular thread in the archives....
Dan
Daniel McAllister, President
IT4SOHO, LLC
224 - 13th Avenue N
St. Petersburg, FL 33701
877-IT4SOHO: Toll Free
727-647-7646 In Pinellas
813-464-2093 In Hillsborough
727-507-9435 Fax Only
"When did you do your last backup?"
Ask me about unattended offsite backup solutions...
to protect your business, not just your data!
Kyle Quillen wrote:
Dan,
I know exactly what you are dealing with.
Can you give us some specs as to what you are running and what are you
load averages and hardware of the server?
Thanks
Q
On Mon, 2008-06-02 at 15:19 -0400, Dan McAllister wrote:
The e-mails show up in Outlook, but the header on each message is
entirely unique -- so I would surmise that the message is coming in
twice from the sending server. This leads me to believe that the Toaster
isn't acknowledging something at the end of the receive, so the sender
is re-sending in an incorrect belief that the message was NOT delivered
previously.
This is really starting to annoy the owner (my client), but fortunately,
his employees are not complaining (a mere nuisance to them).
As always, any help is appreciated!
Dan
Daniel McAllister, President
IT4SOHO, LLC
224 - 13th Avenue N
St. Petersburg, FL 33701
877-IT4SOHO: Toll Free
727-647-7646 In Pinellas
813-464-2093 In Hillsborough
727-507-9435 Fax Only
"When did you do your last backup?"
Ask me about unattended offsite backup solutions...
to protect your business, not just your data!
António Pedro Lima wrote:
You say your client complains about getting duplicate emails.
Where does he see his emails?
Outlook? Or webmail?
-----Mensagem original-----
De: Dan McAllister [mailto:[EMAIL PROTECTED]
Enviada: terça-feira, 27 de Maio de 2008 20:56
Para: qmailtoaster-list@qmailtoaster.com
Assunto: [qmailtoaster] Duplicate Mail Receives
Greetings all:
I have a client running a toaster (recently updated to the latest everything
on the QMT website) who is now suddenly receiving multiple copies of the
same email.
I have checked the qmail-smtp logs and see nothing unusual, and I have at
least 20 other sites using the exact same settings (for all but the domain
and user names) -- but this client is the only one complaining of duplicate
e-mails.
Any clues where to look??
Thankful for all your help...
Dan
--
Daniel McAllister, President
IT4SOHO, LLC
224 - 13th Avenue N
St. Petersburg, FL 33701
877-IT4SOHO: Toll Free
727-647-7646 In Pinellas
813-464-2093 In Hillsborough
727-507-9435 Fax Only
"When did you do your last backup?"
Ask me about unattended offsite backup solutions...
to protect your business, not just your data!
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