On 24-Apr-09, at 7:39 AM, Jake Vickers <[email protected]> wrote:

Dnk wrote:

This message is being blocked because of clamav; I'm assuming you added extra rules (using QTP), so it's being blocked there. You can either add an entry in your tcp.smtp file for this server's IP address so you can skip spam/virus processing, or you may be able to add the domain to the simcontrol file - I doubt this will work, but it would be interesting if you could add incoming domains to it to skip processing, or you can remove the extra clam ruleset that is blocking them. I think that's about all your options though.


What is the safest way to disable the av?

D


I would try the simscan method. I doubt it will work, but it only takes a couple seconds to try. Otherwise I think you'll either have to remove the clamav def that's causing your false positives or allow them free reign in your tcp.smtp.

On a side note, have you reported the FP to the maintainer of the clamav definition?


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Thank you for the info Jake. This far I have not done anything as the client wanted me to wait until today to deal with it (checking something on their end).

D


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