In addition to Eric's suggestion of ensuring DNS records are pointing correctly, check that the server you are using to send mail with (The "External" server you mention) is not also set up to think it handles the mail for your domain locally. If it is, it won't even look at DNS.
This is especially likely if this server USED to host your mail, and you simply put up the QMT, and re-pointed your MX record to it, but did not remove the domain from the "External" server's "Localhosts/rcpthosts/etc" file, depending on the flavor of the "external" mail server. This issue will result in inbound mail from "The Net" being properly delivered, but mail sent via the "External" server not being delivered. This includes anyone else using that "Hosts" servers to send mail. This can be hard to get a large host to correct, since Tier 1 support will usually not grasp the issue. Also, this issue will not cause the mail to be bounced if the e-mail accounts are still on the "External" server, since they are being delivered locally... You might be able to log into the "External" mail server via a webmail client or something on THAT server, and see the mail... Michael J. Colvin NorCal Internet Services www.norcalisp.com > -----Original Message----- > From: news [mailto:[email protected]] On Behalf Of Eric Shubert > Sent: Tuesday, November 10, 2009 6:56 AM > To: [email protected] > Subject: [qmailtoaster] Re: Missing messages > > Mike Canty wrote: > > I have a standard Qmail Toaster install on CentOS 5.3 with Spamdyke. We > are > > being told of messages not being received by recipients in our domain. > We > > are finding this by one user sending messages via an external mail > server > > (there are reasons for setting them up in this manner), to an internal > > account, but when I look at the logs there are no entries for these > message > > ever getting delivered. > > > > Is it possible we are rejecting messages that do not appear in our logs? > > Could that be messages that don't get in the door? If so is there a > level > > of log we can put in place to see these messages. > > > > It's just a bit embarrassing, as the mail manager not being able to work > out > > what is happening. So any information would be appreciated. > > > > Cheers > > Mike Canty > > > > I don't believe a message would be rejected for any reason without a > message being written to the smtp log. spamdyke logs from address, to > address, and sending server's ip address in all rejection messages. > > Older QMT versions that rejected due to SPF would not log a message to > that effect, but there would still be a "pid from" message in the log. > That's been fixed for maybe 2 years or so though. > > If there's no indication of the message reaching your server, I'd > suspect a misdirected DNS record of some sort. > > -- > -Eric 'shubes' > > > -------------------------------------------------------------------------- > ------- > Qmailtoaster is sponsored by Vickers Consulting Group > (www.vickersconsulting.com) > Vickers Consulting Group offers Qmailtoaster support and > installations. > If you need professional help with your setup, contact them today! > -------------------------------------------------------------------------- > ------- > Please visit qmailtoaster.com for the latest news, updates, and > packages. > > To unsubscribe, e-mail: qmailtoaster-list- > [email protected] > For additional commands, e-mail: qmailtoaster-list- > [email protected] > --------------------------------------------------------------------------------- Qmailtoaster is sponsored by Vickers Consulting Group (www.vickersconsulting.com) Vickers Consulting Group offers Qmailtoaster support and installations. If you need professional help with your setup, contact them today! --------------------------------------------------------------------------------- Please visit qmailtoaster.com for the latest news, updates, and packages. To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
