Hi Eric,
  Thanks for the answer! I assume then that an A record is not
sufficient for this response? The server had an A record but no
PTR. I would have thought an A record would suffice?
  Should I ask the sysadmin why they chose to recognise only
PTR records?


On 21/10/2010 11:19 AM, Eric Shubert wrote:
No, but it's related. Your sever's IP address must have an rDNS entry (maintained by your ISP) in order for most servers to receive mail from you. The rDNS entry should also be resolvable.

What we're saying here, however, is that the rDNS name does not need to match the name provided in the EHLO greeting (smtpgreeting file).

BL, the 554 error you have indicates that there is no rDNS for your server's IP address, or perhaps if there is an rDNS that it's not resolvable.

The 'host' command is handy for checking this.
$ host qmailtoaster.com
qmailtoaster.com has address 66.226.75.14
qmailtoaster.com mail is handled by 10 mail.qmailtoaster.com.
$ host mail.qmailtoaster.com
mail.qmailtoaster.com has address 70.60.227.157
$ host 70.60.227.157
157.227.60.70.in-addr.arpa domain name pointer mail.qmailtoaster.com.
$

In this case, you see that the pointer (last line) is mail.qmailtoaster.com. This is good and clear, but not necessary. It could resolve to somehost.somedomain.com and things would still work, just so long as somehost.somedomain.com resolved to an IP address. It wouldn't necessarily need to resolve to your server's address, but it's nice when it does.


--
best wishes
  Tony White

Yea Computing Services
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Yea
Victoria
Australia 3717

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