Dan,

I agree.  I think this is much more appropriate than changing your server configuration based on a failed CNAME lookup.  That's like changing the engine because you ran out of gas.

On 09/06/2013 08:04 AM, Dan McAllister wrote:
Just to throw my 2-cents worth in...

If the other (receiving) domain is using an MX record value that is a CNAME, this error can show... in such a case, this is not a name resolver error, but rather a DNS error.
It is a violation of the RFCs for the MX record value to resolve to anything BUT an A record.
I have recommended these sites before, but as a mail admin, checking out the settings of the OTHER domain when delivery problems are being reported is just a smart idea.
intodns.com - checks a wide variety of DNS issues, including MX records
mxtoolbox.com - has a wide variety of tests available, including SMTP connection tests. Many of these tests will FAIL if the MX record for the domain is a CNAME
Good luck to you!

Dan McAllister
IT4SOHO
QMT DNS/Mirror Admin

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