Hi Eric, I have checked in logs of above mentioned, its not reaching our server. I told sender to check their server administrator if they blocked our server IP. But they said it was no issue on their side. So how do i resolve this? The sender side is not supporting us instead the user pushing me to check my server. I have keep on checked my server logs maillog, smtp,spamdyke, there is no domain or ip address or user email. Please advise.
On Thu, May 16, 2019 at 9:26 PM Eric's mail <ebr...@whitehorsetc.com> wrote: > Is the email hitting the SMTP server? Check in /var/log/qmail/smtp/current > to see if connection is being made. Also check in /var/log/maillog for > spamdyke issues. > > Do you have any devices in front of your mail server? > > Get Outlook for Android <https://aka.ms/ghei36> > > > > > On Thu, May 16, 2019 at 5:49 AM -0600, "Chandran Manikandan" < > tech2m...@gmail.com> wrote: > > Hi Folks, >> >> We are facing one issue with our email server. >> Whenever emails sent from sender to our domain it's not getting to our >> mailbox. >> I have added sender email and domain into my server whitelist_ip, >> senders,rdns file in spamdyke folder. >> >> They are getting below message when they sent to our domain. >> >> 4.4.2 Bad connection Timed out >> 5.7.7 Delivery Expired(Message too old) timeout. >> >> I am running pdns-recursor service and configured nameserver 127.0.0.1 in >> /etc/resolv.conf >> >> I am facing this issue from this sender only. >> >> Could any one help me. >> >> -- >> *Thanks,* >> *Manikandan.C* >> *System Administrator* >> > -- *Thanks,* *Manikandan.C* *System Administrator*