Hi Eric, I dont use any firewall device in front of server. Okay let me check with the client dns
On Thu, May 23, 2019 at 12:01 AM Eric Broch <[email protected]> wrote: > Are the users on their side getting any error messages, returned email, > timeout, etc? > > Do you know what their DNS servers are, could be a DNS issue? > > Do you have any devices in front of your server? > On 5/22/2019 3:24 AM, Chandran Manikandan wrote: > > Hi Eric, > > I have checked in logs of above mentioned, its not reaching our server. I > told sender to check their server administrator if they blocked our server > IP. > But they said it was no issue on their side. > So how do i resolve this? > The sender side is not supporting us instead the user pushing me to check > my server. > I have keep on checked my server logs maillog, smtp,spamdyke, there is no > domain or ip address or user email. > Please advise. > > On Thu, May 16, 2019 at 9:26 PM Eric's mail <[email protected]> > wrote: > >> Is the email hitting the SMTP server? Check in >> /var/log/qmail/smtp/current to see if connection is being made. Also check >> in /var/log/maillog for spamdyke issues. >> >> Do you have any devices in front of your mail server? >> >> Get Outlook for Android <https://aka.ms/ghei36> >> >> >> >> >> On Thu, May 16, 2019 at 5:49 AM -0600, "Chandran Manikandan" < >> [email protected]> wrote: >> >> Hi Folks, >>> >>> We are facing one issue with our email server. >>> Whenever emails sent from sender to our domain it's not getting to our >>> mailbox. >>> I have added sender email and domain into my server whitelist_ip, >>> senders,rdns file in spamdyke folder. >>> >>> They are getting below message when they sent to our domain. >>> >>> 4.4.2 Bad connection Timed out >>> 5.7.7 Delivery Expired(Message too old) timeout. >>> >>> I am running pdns-recursor service and configured nameserver 127.0.0.1 >>> in /etc/resolv.conf >>> >>> I am facing this issue from this sender only. >>> >>> Could any one help me. >>> >>> -- >>> *Thanks,* >>> *Manikandan.C* >>> *System Administrator* >>> >> > > -- > *Thanks,* > *Manikandan.C* > *System Administrator* > > -- *Thanks,* *Manikandan.C* *System Administrator*
