At 10:32 AM -0500 1/19/01, John MacKenzie wrote:

>  I was just wondering if there is anything else that could be 
> causing this one customer to be constantly getting a POP timeout. 
> (and it only seems to be the one customer).

I've seen this mostly with Outlook [Express] -- is that what's being 
used?  Try having the user increase the timeout in the client.  Also, 
some users have downloaded Registry hacks that monkey with the TCP 
parameters, which could lead to packet fragmentation, retransmission, 
etc.  A packet sniff of a failing session should be helpful in 
determining that.

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